Salesforce is a company that provides Software as a Service and Platform as a Service products to manage informations belongs to an orgnaization.
Salesforce.com is a CRM(SAAS) Which is a model used to Collaborate between different departments of an organization and to manage Activities according to the work flow of an organization or everything that a company wants to track.
It runs in the cloud so you don’t need to buy any hardware or any software for it you just need a Computer or Mobile device and an internet Connection to consume it. It’s just like using Gmail or Amazon.
If you’re tracking your business information in a lot of different places then salesforce is a centerlized system where you can organize and manage your all business informations at one place From your contacts and accounts to your sales related documents.
The image shows the classification of concepts to Salesforce.com and Force.com, Products provided by Salesforce.
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